Job Description:

• Evaluate results of automated quality control reviews of commercial real estate appraisal reports to determine automated model accuracy and to mitigate valuation risks.
• Employ appraiser-developed, automated review software to: Evaluate reports for logical consistency and completeness Assess whether report’s methodologies, approaches, and conclusions suggest compliance with federal and state regulations, and applicable bank policies.
• Identify errors, omissions, inconsistencies, and deficiencies.
• Complete all tasks within established turnaround time standards while maintaining required quality benchmarks.
• Communicate knowledgably and proficiently with appraisers and other valuation professionals to request corrections, clarifications, or revisions as needed to meet compliance standards.
• Conduct all workflow activities — including report receipt/delivery and communications— exclusively through the company’s designated web portals and applications.
• Evaluate vendor performance and provide feedback to support the maintenance of approved appraiser/vendor panel(s).
• Participate in scheduled staff calls, ongoing professional development, and training activities.
• Maintain strict confidentiality of all client, bank, and appraisal report information.
• Maintain strict adherence to company policies and applicable laws, rules and regulations.
• Perform additional duties as assigned by the Appraisal Operations management team.

Requirements:

• Required Certified General Real Property Appraiser license in good standing OR 10+ years experience as commercial real estate collateral risk/appraisal underwriter
• Demonstrated knowledge of commercial real estate appraisal methodology, valuation theory, and applicable valuation approaches (Sales Comparison, Income Capitalization, Cost).
• Working knowledge of Interagency Appraisal and Evaluation Guidelines, USPAP, FIRREA requirements, and applicable federal and state appraisal regulations.
• Strong attention to detail with the ability to identify errors, omissions, and logical inconsistencies in complex valuation reports.
• Ability to manage multiple assignments simultaneously, prioritize effectively, and meet deadlines in a remote work environment.
• Proficiency with Microsoft Office Suite (e.g., Word, Excel, Outlook, Teams).
• Proficiency with and/or willingness to learn artificial intelligence tools (Augur, Copilot, Claude, Chat GPT) for daily use.
• Strong written and verbal communication skills, including the ability to document findings clearly and concisely.
• Ability to work independently and as a self-starter with minimal supervision.
• Preferred Bachelor’s degree in finance, economics, accounting, real estate, or a closely related field.
• Experience evaluating appraisal compliance and/or risk in a bank, AMC, or regulatory environment.
• Familiarity with commercial mortgage lending operations and bank credit policies.
• Experience with appraisal management software or web-based review platforms.

Benefits:

• 3 weeks of PTO
• 13 company paid holidays
• paid parental leave
• flexible work environment
• Medical, Dental, Vision, Life, Disability, and 401K plans begin the first of the month after 30 days of employment.