CloudHesive is an Amazon Premier Partner and Amazon Managed Services Partner founded by veterans in the cloud technology space. We help our customers adapt and transform their organizations by leveraging the power of the public cloud ecosystem through consulting and next generation managed services, with a focus on Operational Excellence, Security, Reliability, Performance Efficiency and Cost Optimization. Our employees are the foundation of our success, and we invest in them! We are growing fast and have built a phenomenal team through in-depth training, partner events, community involvement, mentoring, and much more. We move quickly, act decisively, and communicate openly to drive a collaborative environment and our customers´ success. With offices in the U.S. and Latin America, you’ll work with industry experts on revolutionary technology solutions deployed successfully around the globe. The Opportunity We are seeking a Cloud Engineer to support and manage cloud environments across AWS and hybrid infrastructures. In this role, you will help operate and improve large-scale cloud environments for multiple customers. You will participate in incident response, troubleshooting, infrastructure improvements, and automation initiatives while working with a wide range of cloud technologies. What You’ll Be Doing

• Manage and support cloud environments across AWS services including EC2, ECS, EKS, ALB, RDS, VPC, VPNs, S3, and CloudFront.
• Troubleshoot infrastructure and application incidents across multiple customer environments.
• Implement monitoring and alerting to maintain system reliability and availability.
• Collaborate with engineering teams on automation initiatives and Infrastructure as Code deployments.
• Support containerized and cloud-native workloads.
• Assist with performance optimization, cost optimization, and architecture improvements.
• Provide technical support and guidance to customers and internal teams.
• Participate in operational processes including incident response and on-call rotations.

Is this role for you?

Qualifications

• 3+ years of experience managing cloud infrastructure.
• Advanced knowledge of AWS architecture and services.
• Experience designing and troubleshooting complex production environments.
• Strong experience with Infrastructure as Code.
• Experience supporting databases such as MySQL, PostgreSQL, or Aurora RDS.
• Experience mentoring or supporting junior engineer.
• Fluent in spoken English.

Desirable

• AWS certifications.
• Experience with containers (Docker, ECS, EKS, Kubernetes).
• Experience with CI/CD pipelines.
• Experience with Azure or multi-cloud environments.
• Experience working in Managed Service Provider (MSP) environments.
• Experience with NinjaRMM endpoint management.
• Experience with cloud governance platforms such as MontyCloud.
• Experience with backup platforms such as Druva.
• Familiarity with alerting platforms such as OpsGenie or PagerDuty.
• Experience with Trend Micro security solutions.

Location:

• Remote - Based in Denver, Colorado.

In addition to the perks of working with an awesome team, CloudHesive offers competitive compensation, comprehensive benefits, training on cutting-edge technologies and partners (AWS), a flexible work schedule, responsible time off, standing desks, a kitchen filled with employee-selected snacks, and much more! If you think you’d be a great fit, we’d like to learn more about you!