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Client Support & Junior Retirement Plan Administrator – Remote - Applicants located in Central MN

Remote · Ghana Full-time

Spectrum Employee Benefits is a growing, locally owned Third-Party Administration (TPA) firm seeking a motivated and detail-oriented team member to support both client service and retirement plan administration functions. This is a fully remote position with a full benefits package and tremendous opportunity for long-term growth within the firm. This role combines customer support, administrative coordination, problem-solving, and retirement plan operations. We are willing to train the right candidate who is organized, self-motivated, analytical, and comfortable working in a deadline-driven environment.

What You Will Do

  • Serve as a point of contact for participant and client inquiries
  • Assist participants and plan sponsors with website navigation and online support
  • Enter and maintain employee enrollment and contribution data
  • Process and reconcile retirement plan contributions
  • Assist with retirement plan administration projects and compliance work
  • Work with spreadsheets, reports, and large data sets
  • Communicate professionally with clients, advisors, and recordkeepers
  • Support senior administrators while learning retirement plan administration fundamentals
  • Manage multiple projects and deadlines in a remote work environment

What We’re Looking For

  • Strong organizational and time management skills
  • Self-motivated with the ability to work independently
  • Strong problem-solving and analytical abilities
  • Solid math aptitude and attention to detail
  • Strong Excel skills and comfort working with spreadsheets and data
  • Professional communication skills and customer service mindset
  • Ability to learn quickly and adapt in a fast-paced environment
  • Dependable, accountable, and proactive

Qualifications

  • Minimum 2 years of college education preferred
  • Degree or coursework in accounting, finance, business, HR, mathematics, or related field preferred
  • Accounting, payroll, bookkeeping, HR, customer service, or professional office experience preferred
  • 2–5 years of professional experience preferred
  • Retirement plan industry experience is a plus, but not required

Benefits

  • Fully remote position
  • Health insurance
  • 401(k) plan with employer match
  • Paid holidays and PTO
  • Ongoing training and professional development
  • Significant long-term growth opportunity within the firm

This is an excellent opportunity for someone looking to build a long-term professional career in retirement plan administration and client service. We value strong work ethic, integrity, accountability, and a willingness to learn. Pay: $50,000.00 - $60,000.00 per year

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid jury duty
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan

Education:

  • Associate (Required)

Location:

  • Minnesota (Preferred)

Work Location: Remote

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