FactSet is a leading provider of flexible, open data and software solutions for investment professionals worldwide. They are seeking a Client Solutions Associate to build relationships with clients, promote product usage, and ensure smooth onboarding through targeted training and feedback sessions.

Responsibilities

• Partner with clients to understand their business and technical processes, and provide tailored solutions using FactSet’s data products
• Provide guidance on FactSet data solutions and increase adoption of FactSet APIs, datafeeds, and cloud services
• Plan and lead product trainings, feedback sessions, and business reviews

Skills

• Strong interest in Finance and/or FinTech
• Client centric mindset
• Desire to collaborate across teams to create unique and innovative solutions
• Experience or desire to be client facing as a subject matter expert
• Proficiency at learning, using, and applying new technology
• Exceptional verbal and written communication skills
• Comfort with APIs, data pipelines, or scripting languages (Python, R, SQL) highly valued
• Ability to build relationships and collaborate across cross-functional teams
• Strong analytical and problem-solving abilities
• Strong knowledge of Microsoft Office with Excel skills
• Bachelor's Degree Conferred by September of 2026

Benefits

• The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table
• A 6-month long foundational training program that equips you with a strong understanding of FactSet’s business and its clients, and facilitates a long-term career path with FactSet
• As a member of our client-facing team, you’ll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet’s business
• Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking
• A social community dedicated to volunteerism, intramural sports, and team-building events
• Business resource groups designed to cultivate an inclusive environment for all

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