About the position Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Claims Admin (Hybrid Position) FLSA Status: Non-Exempt Department: Claims Reports to : Claims Manager Who are we? What do we do? Company Overview: Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation. What’s the culture like at Proctor Loan Protector? At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment. What can I expect from working at Proctor Loan Protector? Fun work environment with a variety of work Being part of a team Career growth Ability to highlight your skills Feel valued Great benefits, pay and culture Tell me more about this role, what would I be doing? Summary: The Claims Administrative Assistant provides general support to Claims team, reviews claim forms and documents for accuracy and completion, obtains missing information as necessary. Essential Duties and Functions include the following. Other duties as may be assigned.

Responsibilities

• Supports the Lender Placed Claims team by performing administrative duties.
• Follows up with adjusting companies for overdue claims reports.
• Provides general claims status updates by phone.
• Adds necessary claims documents to the electronic claims file.
• Prepares claim check payments.
• Adhere to a set schedule.
• Other duties as assigned.

Requirements

• High School Diploma/GED required
• Proficient with MS Office
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Strong written & verbal communication skills
• 1 – 3 years’ experience in a similar position
• Ability to use discretion, exercise good judgment and resourcefulness.

Nice-to-haves

• Experience with insurance claims
• Associate’s or Bachelor’s degree in a business or financial related discipline

Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.