MY DR NOW is Arizona’s largest privately owned primary care group, offering a variety of services to patients of all ages. They are seeking Call Center Representatives to ensure patients receive timely support and a high-quality experience.

Responsibilities

• Handle a high volume of incoming calls throughout the day in a structured call center environment
• Assist patients via phone, chat, and text regarding scheduling, results, and care coordination
• Provide accurate information while maintaining a friendly, patient‑centered approach
• Navigate multiple systems (EMR, MS Office, online tools) with speed and accuracy

Skills

• Two-week in-person New Employee Orientation & Training at our Chandler, AZ corporate office (required)
• Experience in high-volume call center customer service
• Ability to navigate MS Office and web-based programs confidently
• Reliable high-speed home internet and a quiet, dedicated workspace
• Home computer or laptop preferred (equipment purchase options available)
• Call Center: 1 year (Preferred)

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Company Overview