The North Carolina Department of Agriculture and Consumer Services is seeking a Business Analyst 1 to support the technical and business needs of statewide driver and vehicle systems. This role involves performing analytical tasks, system analysis, process documentation, and stakeholder communication to ensure system enhancements function correctly.

Responsibilities

• Review functions and assess operational needs for Driver Licensing and Motor Vehicle systems
• Record changes to processes and capture business requirements for updates
• Develop and assess testing plans to confirm system enhancements function correctly
• Provide clear updates to business areas, contractors, and management teams
• Investigate reported system issues and determine workable solutions or improvements
• Guide staff on procedures and offer support for system related questions

Skills

• A bachelor's degree; or
• An equivalent combination of experience and training
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree
• You must meet the PA residency requirement
• You must be able to perform essential job functions
• A conditional offer of employment will require submission of criminal history reports
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Benefits

• We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
• We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
• Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
• As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
• Our employees receive special employee-only discounts and rates on a variety of services and memberships.
• Telework:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

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