HMSA is seeking a BlueCard Business Analyst I to work in a hybrid environment in Oahu. The role involves producing and analyzing claims inventory reports, facilitating small system projects, and supporting medium to large project implementations.

Responsibilities

• Provides general production support:
• Monitor daily production performance and inventory levels as assigned
• Conduct data and trend analysis to identify areas of improvements
• Triage daily production issues. Recommend and implement interim workarounds
• Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit
• Create and update operational workflows and documentation
• Process Access Management requests
• Assist with audits
• Support production activities as assigned
• Assist on production changes/fixes and small project implementations:
• Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production
• Assist on medium and large project implementations as assigned:
• Develop training material and conduct training and presentations
• Assist with testing and testing activities
• Performs all other miscellaneous responsibilities and duties as assigned or directed

Skills

• Bachelor's degree and one year related work experience; or an equivalent combination of education and related work experience
• Effective analytical skills
• Effective verbal and written communication skills
• Experience in developing reference and training documentation
• Basic working knowledge of Microsoft Office applications including but not limited to Word, PowerPoint, Excel, and Outlook/Email

Benefits

• Hybrid Work Environment - Must reside in Oahu

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