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Bilingual Project Coordinator

Remote · Sri Lanka Full-time

About the position We’re a fast‑growing residential plumbing construction company looking for a reliable, hands‑on Bilingual Project Coordinator to manage daily scheduling, team coordination, and job readiness. This role is perfect for someone fluent in both English and Spanish who thrives in multicultural environments and communicates effectively with crew members, supervisors, builders, and homeowners from diverse backgrounds. You’ll bring solid field experience, a proactive mindset, and the ability to navigate conversations across languages and cultures. Success in this position depends on strong communication, accountability, and organized planning, especially in a bilingual, fast‑paced, and multi‑ethnic work setting. This isn't just another office job, it's a frontline leadership role where bilingual communication and multicultural understanding set you apart.

Responsibilities

  • Start each morning with a bilingual team briefing, review schedules and answer questions in both English and Spanish, keeping everyone on track.
  • Take ownership of your assigned projects, managing schedules and follow-through with crews and supervisors across languages.
  • Confirm job readiness for crews using the TTC method (Text, Text, Call), accommodating language needs to prevent misunderstandings.
  • Coordinate with field supervisors, inspectors, and builders, often bridging communication between Spanish and English-speaking stakeholders.
  • Track crew performance, hold installers accountable, and support training across both languages.
  • Anticipate materials, permits, and inspections, working closely with bilingual warehouse and purchasing teams.
  • Ensure paperwork, plans, and dispatches are ready, and available in both languages as needed.
  • Participate in the on-call rotation, assisting with after-hours emergencies and communicating updates to crews and clients regardless of language.

Requirements

  • Fluency in Spanish and English: Must be fully bilingual (oral and written), able to conduct daily team briefings, resolve technical/scheduling issues, and manage professional communication with builders and homeowners in both languages.
  • A minimum of 2+ years of direct experience in Project Coordination, Field Operations, Dispatch, or a related logistical role, ideally within the plumbing, construction, or mechanical trades.
  • Proven ability to manage job readiness logistics, including anticipating materials, verifying permits, and coordinating inspections.
  • Demonstrated capacity to lead, hold crews accountable to schedules and performance metrics, and support field training across language barriers.
  • Competency with Microsoft Office Suite (Word, Excel), scheduling software, and standard field communication tools (e.g., text, email, proactively using the TTC method).
  • Must be able to participate in an on-call rotation for after-hours emergency support and communication.

Nice-to-haves

  • Direct experience in residential plumbing construction project lifecycles is a significant advantage.
  • A history of successfully navigating and managing diverse, multi-ethnic teams, emphasizing clear and professional communication to prevent misunderstandings.
  • Proven ability to maintain a professional, solution-focused demeanor when resolving time-sensitive issues for both Spanish- and English-speaking stakeholders.

Benefits

  • Steady work with a highly respected name in residential plumbing construction.
  • A leadership role with a multicultural, bilingual team.
  • Competitive pay and work-from-home opportunities.
  • A supportive, tight-knit team that values loyalty, hard work, and doing the right thing.
  • Advancement potential for those who take charge and lead by example, regardless of language background.

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