Job Description:

• Got your ducks in a row? Self-motivated and all about processes? Awesome!
• We need someone like you who's a smooth talker and a pro at top-notch customer service.
• You'll be at the forefront of our mission to settle outstanding balances.
• Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels.
• With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.

Requirements: Education: High school diploma or GED equivalent

• Champion the resolution of outstanding account balances
• Initiate outbound calls with finesse
• Professionally handle incoming calls
• Provide exemplary customer service, transforming concerns into satisfaction
• Time management that's on point
• Nailing client-specific processes and procedures
• Rocking multiple computer systems simultaneously (you've got the tech magic)
• Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits
• Keeping it legal and cool – HIPAA, FCRA, FDCPA, you name it!

Benefits: Flexible hoursWork from home remote option