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Associate Operations Specialist, Commercial Energy Efficiency Programs

Remote · Ghana Full-time

Job Description:

  • Provide support for field-based staff and a network of participating Trade Allies.
  • Maintain ongoing communications with participating contractors, customers, and consultants.
  • Address, resolve, or escalate customer and contractor questions related to program participation as needed.
  • Review and process project application forms and submittals.
  • Review technical specifications, calculations, and cost estimates for energy efficiency projects.
  • Analyze technical specifications, calculations, and cost estimates for energy efficiency projects.
  • Assist technical teams in upholding QA/QC standards and program guidelines.
  • Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.
  • Process program incentive payments per established policies and procedures.
  • Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.

Requirements:

  • Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
  • 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience
  • Must be able to pass a background check and drug screening

Benefits:

  • Flexible workplace arrangements
  • Work-life balance
  • Donation matching
  • Volunteer opportunities
  • Tuition reimbursement
  • Access to professional development resources
  • 401k matching
  • Employee Stock Purchase Plan

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