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Associate, New Verticals - Convenience Strategy & Operations

Remote · Hong Kong Full-time

DoorDash is a technology and logistics company focused on empowering local economies. They are seeking two Associates for their Convenience Strategy & Operations team to drive customer acquisition, merchant performance, and operational excellence through strategic initiatives.

Responsibilities

  • Identifying, validating, and launching high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
  • Partnering with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
  • Developing initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
  • Leading operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
  • Streamlining in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
  • Developing and executing on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels

Skills

  • 1-3+ years of experience in a highly analytical and cross-functional environment (tech, operations, strategy, consulting, banking, or related experience)
  • Completed Bachelor's Degree
  • Ability to own the outcome of work product
  • Entrepreneurial mindset with a bias for action
  • Strong analytical skills, comfortable pulling data in SQL and building models in Excel
  • Ability to solve problems from first principles
  • Comfortable operating at both high-level strategy and detailed execution
  • Ability to thrive in ambiguous, rapidly changing environments
  • Energized by AI tools and actively experimenting with them

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • A mental health program
  • Flexible paid time off/vacation, plus 80 hours of paid sick time per year for salaried roles
  • Vacation accrued at about 1 hour for every 25.97 hours worked for hourly roles
  • Paid sick time accrued at 1 hour for every 30 hours worked for hourly roles
  • Premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave

Company Overview

  • DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.
  • Company H1B Sponsorship

  • DoorDash has a track record of offering H1B sponsorships, with 70 in 2026, 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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