Associate Director, Commercial Accounts- Retail Markets (West) Department: Sales - Retail Sales Employment Type: Permanent - Full Time Location: United States/Remote Reporting To: RVP, Retail Markets (Kara Myers) Description The Associate Director, Commercial Accounts is responsible for driving new business growth and expanding existing relationships across a defined portfolio of small to medium size retail accounts. This role delivers revenue and order intake objectives through disciplined execution of Glory’s sales methodology and a strong consultative selling approach. As a key contributor to Glory’s growth strategy, this role leads new logo acquisition and account development across retail verticals including grocery, quick serve restaurant, convenience stores, casinos and other cash-handling environments. The Associate Director owns full lifecycle pipeline management—from opportunity creation through close—while building long-term customer value.

Key Responsibilities

MAIN RESPONSIBILITIES - Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement - Achieve assigned sales targets through effective pipeline management - Manage full sales lifecycle from lead generation to close - Maintain accurate CRM documentation and forecasting - Develop and execute territory and account plans - Build and sustain customer relationships - Partner cross-functionally to deliver solutions - Resolve customer issues quickly and professionally PERFORMANCE EXPECTATIONS - Achieve or exceed sales targets - Maintain strong pipeline aligned to quota expectations - Consistently create and convert new opportunities - Deliver accurate forecasting via CRM discipline Skills, Knowledge & Expertise REQUIRED EDUCATION AND QUALIFICATIONS - Bachelor’s degree in business, marketing or communications preferred - 3+ years solution-based sales experience - Retail market selling experience - Proven success engaging decision-makers - Demonstrated new business development capability - Strong communication and presentation skills - Documented ability to negotiate and close - Proficiency with CRM, Excel, and PowerPoint CORE COMPETENCIES - Lead generation and opportunity creation - Strategic qualification and discovery - Value-based selling - Customer advocacy - Adaptability and accountability - Desire to learn and grow The ideal candidate will reside in the California or Las Vegas metropolitan areas. Candidates located anywhere from Washington to California will also be considered, provided they live within 60 miles of a major airport. Job Benefits COMPENSATION PLAN Base Salary: $80-$90K Commission at Target: $50K On Target Annual Compensation: $130K to $140K Strong Above Target Incentives Car Allowance +All the HR Benefits as listed today Glory is proud to share that our benefit package ranks in the top 25% across the country! Benefits: 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield MDLive – 24/7 Virtual Doctor plus a Nurse Line Dental insurance Vision insurance FSA / Dependent Care Voluntary Life Insurance Basic Life insurance and AD&D – Company paid Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service Paid Sick days based on City/State requirements Paid Holidays – 9 to 11 days based on start date Professional development assistance Education assistance Adoption Assistance Legal and ID Theft plans Annual Bonus opportunity Opportunities for internal promotions/career advancement