Employer Industry: Financial Services - Manufactured Home Loans Why consider this job opportunity: - Competitive compensation with potential for annual bonuses and variable pay - Opportunity to receive equity in the company, sharing in Zippy's growth and achievements - Enjoy the flexibility of a remote-first work environment - Comprehensive health coverage including medical, dental, and vision insurance - Generous paid time off (PTO) and support for professional growth with training and licensing resources - Join a mission-driven team focused on making housing more affordable for everyone What to Expect (Job Responsibilities): - Assist licensed Mortgage Loan Originators (MLOs) with inbound calls, document reviews, and lead management - Manage all outbound and inbound calls through the Zippy Origination line, providing excellent customer service - Review applications and prepare documents for processor submission - Provide exceptional customer service, ensuring effective communication with applicants - Complete daily, weekly, and monthly tasks as assigned by the team manager What is Required (Qualifications): - 1-2 years of sales experience in a high-volume outbound/inbound call center environment - Detail-oriented and tech-savvy to ensure success in passing the SAFE exam if needed - Proficiency in Microsoft Office and other software tools - Excellent written, oral, and interpersonal communication skills - Proactive and autonomous worker How to Stand Out (Preferred Qualifications): - Undergraduate degree or extended relevant work experience - MLO licensing helpful but not required #FinancialServices #ManufacturedHomes #RemoteWork #CareerGrowth #CustomerService "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Apply Job!