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Assistant Manager - IT Data Analysis

Remote · Turkey Full-time

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Job Description: Asset Data Ownership:

  • Own asset data accuracy across procurement, deployment, recovery, and retirement
  • Identify and resolve missing, inconsistent, or incorrect asset attributes
  • Act as the final validation gate before dashboards, audits, and leadership reporting

Asset Reporting & Dashboards:

  • Build and maintain Power BI / EverBI dashboards for inventory, recovery, compliance, and executive reviews
  • Define and document KPI logic, calculations, assumptions, and exclusions
  • Deliver weekly, monthly, and ad-hoc reports to IT Ops, Asset, Finance, and Leadership

Asset Recovery & Audit Readiness:

  • Support asset recovery programs through data analysis and reconciliation
  • Prepare audit-ready datasets and evidence
  • Respond to audit queries with clear logic and traceability

Systems & Data Reconciliation:

  • Reconcile data between EverAsset, ServiceNow, and Workday
  • Support bulk uploads, data corrections, and integration validations
  • Document data ownership boundaries across IT, Procurement,Vendors, and Ops

Vendor & Stakeholder Interaction:

  • Validate vendor-provided asset data including logistics, RMA, and replacements
  • Partner with IT Ops, Asset Management, Procurement, Finance, and external vendors
  • Translate complex data issues into clear, business-ready explanations

Qualifications: Bachelor’s degree in information technology /computer science or equivalent. Technical Skills

  • Advanced Excel (Power Query, validations)
  • Strong SQL (joins, reconciliation, data quality checks)
  • Power BI / EverBI (DAX preferred)
  • Exposure to ServiceNow reporting or ITSM datasets
  • Understanding of IT asset lifecycle and CMDB concepts
  • 7-10 years of experience in Data Analytics within IT Operations, Asset management, ITSM, or Infrastructure
  • Proven experience working with messy operational data
  • Exposure to audits, compliance, or asset recovery is strongly preferred advanced Excel (Power Query, validations)
  • Strong SQL (joins, reconciliation, data quality checks)
  • Power BI / EverBI (DAX preferred)
  • Exposure to ServiceNow reporting or ITSM datasets
  • Understanding of IT asset lifecycle and CMDB conce

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

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