JOB SUMMARY You will be a key member of a visible, accessible, and dedicated service team in a rewarding and high-energy work environment. You will share responsibility for supporting field and Service Center personnel, helping them to function at peak efficiency and work in compliance with applicable laws. In this role you will be a major component in owning the revenue close cycle for 70+ locations. DUTIES & RESPONSIBILITIES Manage the day-to-day operations of the Centralized AR team, ensuring staffing mix matches with field needs. Create monthly analysis of key trends and KPIs related to community census, revenue, and staff workflow. Partner with the field to ensure rates are marketable and match with collateral. Also understand ancillary billing practices to ensure all services provided have a revenue component. Champion efficiencies related to workflow, such as automated process by partnering with PCC team, AppDev team, etc. This should include auto posting of cash receipts. Actively participate in EMR enhancements including evaluation and implementation of new EMR if deemed appropriate. Ensure accounts receivable functions are documented and performed using best practices and create training programs for the field and the Centralized Team. Keep updated on state billing requirements and rates via state resources and in conjunction with the Managed Care team. Review service contracts to ensure contractual services are received and cost effective (Carefeed, Waystar, Ability, etc.) Investigate other partnerships as appropriate. Assist as needed related to internal and external audit/SOX requests. Perform control review as needed. Assist, as needed, to operationalize new acquisitions. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Location: Remote The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.