Job Description:

• Define and maintain a cybersecurity metrics framework (KPIs, KRIs, OKRs) that supports executive decision-making
• Develop and maintain a data dictionary and standardized definitions for all key metrics
• Design and maintain logical and physical data models for cybersecurity reporting
• Leverage ServiceNow as a core source of truth for workflow and status metrics
• Develop and standardize ServiceNow-based reports, dashboards, and potentially Performance Analytics indicators
• Apply best practices in visualization and information design to keep dashboards clear, actionable, and aligned with stakeholder needs
• Implement governance for dashboard lifecycle
• Partner with the Senior Principal, Vulnerability Management to ensure Tenable- and VM-related metrics align with risk models and program goals
• Support Security Leadership in using metrics for planning, prioritization, and communication

Requirements:

• 6+ years of combined IT, cybersecurity, and/or analytics experience
• 3–6 years in cybersecurity operations, vulnerability management, or related domains
• Significant hands-on experience in reporting, data analysis, and KPI design
• Strong experience with ServiceNow (especially VR, CMDB, ITSM tables, and reporting capabilities)
• Cybersecurity data sources such as Tenable, Tanium, Splunk, and similar platforms
• Experience in healthcare or public-sector environments and familiarity with associated regulatory drivers (preferred)
• Prior involvement in building or governing enterprise cybersecurity metrics frameworks (preferred)

Benefits:

• generous, flexible vacation policy
• educational assistance
• comprehensive health benefits
• leadership and technical development academies