Position: QBO and Omni Experts Type: Contractor assignment (8 weeks) Compensation: $34 per hour Location: Remote Commitment: 40 hours/week with a minimum of 4 hours overlap with PST Role Responsibilities

• Respond to customer queries through omni chat platforms
• Handle accounting-related questions requiring deep financial expertise
• Support SMB business owners with bookkeeping and financial guidance
• Analyze and interpret financial data to provide accurate responses
• Complete assigned PPT-based tasks as needed
• Provide support for both general help questions and complex accounting queries
• Deliver high-quality omnichannel support experiences for SMB customers

Requirements

• Active user of QuickBooks Online (QBO)
• Proven experience in accounting or bookkeeping
• Prior experience with omnichannel chat support
• Strong understanding of financial concepts and data analysis
• Ability to handle complex, data-driven accounting questions
• Experience working with SMB clients preferred
• Strong communication and problem-solving skills
• Ability to work independently in a remote environment

Application Process

• Apply/Easy Apply and check email for application form
• Fill Google form
• Complete the ICF
• Assessment Link (After shortlisting to be completed within 24 hours)
• Profile review