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Accessories Technical Leader - Product Service Americas

Remote · Senegal Full-time

Job Description

SummaryThe role is focused on providing technical leadership and mentoring for the Americas Accessories Product Service team. This includes offering direct technical support to global power plants equipped with GE Vernova equipment through three main workstreams:(1) Mentoring the team on accessory system related technical inquiries from customers and field engineers via engineering response (ER) cases. This involves operationally managing the accessories team's ER workload and prioritization, providing technical guidance for the ER owners, and supporting timely, accurate responses to critical issues.(2) Assisting accessories team RCA leaders in overcoming challenges during complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams.(3) Delivering GE Vernova technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating technical details and business risks to internal stakeholders. This also includes coaching the team to enhance their communication skills continuously.Job DescriptionAt GE Vernova, we are united by a single, urgent, and optimistic mission: electrify to thrive and decarbonize. The world needs us to accelerate the transition to more reliable, affordable, and sustainable energy. Together, we have the energy to change the world.As the Technical Leader for the Americas Accessories & Controls Product Service team, you'll have a unique opportunity to develop and coach our engineers to directly support power producers and site technical experts, seeing immediate impact and satisfaction as you help electrify the world.Roles and Responsibilities Foster a strong safety culture by prioritizing safety risks and enhancing team awareness.Oversee team management and prioritize ER and forced outage impacts.Ensure the delivery of standard work outputs (ER, RCA, and technical communications) by mentoring engineers supporting accessory systems. This encompasses troubleshooting various power plant accessory system technologies, but mainly gas turbine accessory systems.Remove barriers to team success by developing and leveraging a strong internal network and driving process improvements.Assist and mentor team members in achieving personal development goals.Identify trending issues, develop countermeasures to protect the customer fleet, and communicate these to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.).Collaborate with Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions.Model the GE Vernova Way.Required QualificationsBachelor's and/or Master's degree in Mechanical Engineering or similar.A minimum of 8 years of direct experience with GE/Alstom accessory and/or power plant systems.Desired CharacteristicsComfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem-solving methods under pressure.Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GE Vernova leadership.Ability to adapt quickly to changing priorities across multiple projects.A humble, open, collaborative, and continuously learning approach.Willingness to travel to customer sites to support issue resolution when necessary. Additional InformationGE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Relocation Assistance Provided: No#LI-Remote - This is a remote positionFor candidates applying to a U.S. based position, the pay range for this position is between $113,200.00 and $188,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on May 05, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

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